| 王玉芬.读者心理与图书馆员素质[J].中国图书馆学报,1992,18(3): |
| Readers Psychology and Librarians Quality |
| 读者心理与图书馆员素质 |
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| Key words:Readers psychology——Studies, Librarians——Self-cultivation |
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| Abstract: |
| The major content of the study of library users is the study of their psychology. Readers emotion is subject to the library s environment, the quality and quantity of the documents and the emotion of the readers themselves as well. In order to make a good job of reader services, the librarians, in addition to their erudition and skill, should have the following three qualities: 1) self-cultivation， 2) ability to observe and analyse the readers psychology， and 3) sedate and refined appearance. |
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