| 李月琳,梁娜,齐雪.从交互维度到交互功能:构建数字图书馆交互评估理论模型[J].中国图书馆学报,2016,42(1):66~82 |
| From Interaction Dimensions to Interaction Function:Developing a Theoretical Model for Evaluating Interaction in Digital Libraries |
| 从交互维度到交互功能:构建数字图书馆交互评估理论模型 |
| Received:September 22, 2015 Revised:October 09, 2015 |
| DOI：10.13530/j.cnki.jlis.160006 |
| Key words:Digital library evaluation Interaction function Theory model |
| 中文关键词: 数字图书馆评估 交互功能 理论模型 |
| 基金项目:本文系国家社会科学基金项目“基于用户多维交互行为的数字图书馆可持续发展评估模型与实证研究”(编号:11BTQ009)和教育部新世纪优秀人才支持计划“个性化数字图书馆”的研究成果之一 |
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| Abstract: |
So far，many researchers have done research on digital library evaluation，mostly focusing on usability issues or conceptual framework for comprehensively evaluating digital libraries. These studies have produced many criteria or indicators for evaluation. However，the agreement on these criteria or indicators is still lacking. Such situation weakens the implications of these studies. In particular，much less studies focus on evaluating interaction function of digital libraries. Thus，this study attempts to identify the critical criteria or factors affecting users’ evaluation of interaction function of digital libraries and make the evaluation more effective and efficient. For the purpose，the study explores user digital library interaction in three dimensions，such as information，technology，and tasks，by which to examine the relationships between users interaction with these dimensions and their evaluation of interaction function of digital libraries. An experiment was conducted to explore the issue. The study performed card sorting to identify four topics that potential participants were interested. Then，based on the topics，the study designed four simulated work task situations. In addition，the participants were required to bring a real work task to the experiment. Latin Square was used for the experimental design. During the experiment，the participants were required to think aloud. The study recruited 48 participants. CNKI，one of the most popular digital libraries，was selected to be the experimental system. During the experiment，the participants were required to finish the entry questionnaire，pre search questionnaire，post search questionnaire，and evaluation form. The study used SPSS to perform Pearson correlation analysis and Stepwise regression analysis. It reveals the factors that are significantly correlated to users evaluation result of digital libraries，including information authenticity，comprehensiveness of collection，navigational function，and so on，labeled as “correlated sub dimension”. It also identifies the factors that could predict users evaluation results of digital libraries，such as information appropriateness，link richness and validity，and rationality of page layout，and so forth，labeled as “predictive sub dimension”. Based on the results，the study develops a theoretical model for evaluating interaction function of digital libraries.
The originality of the study lies in that it identifies different sub dimensions of each dimension in the integrated three dimension model of user digital library interaction and singles out the critical factors from those identified by previous studies. Furthermore，it identifies the correlated and predictive sub dimensions that affect users’ evaluation results of user digital library interaction. The study then develops the theoretical model that could be used to evaluate interaction between users and digital libraries，as well as inform the interaction design of digital libraries.
The study only analyzes the data collected from the questionnaires and does not examine the experimental recordings. Also，the study only analyzes participants’ perception of their interaction with the digital library. In fact，their search performance，such as precision or average precision，may be also necessary for in depth analysis. In addition，the study asked the participants to bring a real work task for the experiment. However，for convenience of data analysis，the study treats all 48 real work tasks as the same one. This may bias the results. Future studies will analyze the recordings and further categorize the real work tasks based on their task characteristics for more robust results. 1 fig. 12 tabs. 39 refs.
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| 中文摘要: |
| 数字图书馆评估研究从不同角度确立了大量的评估指标,但是评估指标的多元化也造成了共识性缺乏的弊端,削弱了评估成果的应用价值和应用绩效；特别是关于数字图书馆交互功能评估的研究,仍处于成果短缺、零散的状态。基于此,本研究以用户与数字图书馆的交互模型为理论基础,采用实验研究方法,探索用户与数字图书馆的交互过程,分析不同的交互维度、子维度及其相关指标对于数字图书馆交互功能评估的作用,最终获得数字图书馆交互功能评估的预测性子维度与关联性子维度,并据此构建了数字图书馆交互功能评估模型,为数字图书馆交互评估提供了理论框架,同时也为提升数字图书馆交互功能的设计提供借鉴。图1。表12。参考文献39。 |
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