王晓光,赵珂.文化遗产数字叙事信任模型:概念与框架[J].中国图书馆学报,2024,50(2):30~41
Trust Model for Digital Storytelling of Cultural Heritage:Conception and Framework
文化遗产数字叙事信任模型:概念与框架
Received:March 12, 2023  Revised:May 04, 2023
DOI:
Key words:Cultural heritage  Digital humanities  Digital storytelling  Trust model  Credibility
中文关键词:  文化遗产  数字人文  数字叙事  信任模型  可信度
基金项目:
Author NameAffiliation
WANG Xiaoguang 武汉大学信息管理学院 湖北 武汉 430072 
ZHAO Ke 武汉大学信息管理学院 湖北 武汉 430072 
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Abstract:
Trust is the basis of digital storytelling of cultural heritage in the digital age. This paper first introduces the concept of digital storytelling of cultural heritage and discusses the stages and the factors affecting trust. On this basis,this paper regards digital storytelling of cultural heritage as a unique information system. Based on the information system model,trust model and theory,it analyses the trust issue in digital storytelling of cultural heritage. Finally,trust model for digital storytelling of cultural heritage is constructed.
Digital storytelling of cultural heritage is a form of narrative with reconstructive and performative qualities,and its digitisation,datafication and artistic stages give rise to different trust issues. As a special kind of information system,the human computer interaction characteristic of digital storytelling of cultural heritage reflects the interconnection and synergistic influence between system,information and user. The trustworthiness of the system narrative and the trust of user experience constitute a two way dynamic interaction of trust model,involving cultural heritage information resources,narrative architecture,digital representation,functional construction and knowledge services of the system itself,as well as intentions and actions of the users. 
With the continuous deepening of the practice of digital storytelling of cultural heritage,this paper aims to construct the trust chain,which provides an effective reference for avoiding trust risk of digital storytelling of cultural heritage in different scenarios.
The trust model for digital storytelling of cultural heritage facilitates the utilisation and animation of culture heritage digitally and intellectually,promotes the deep excavation of cultural heritage information resources,creative representation of narrative content,effective interpretation and dissemination of cultural value. It is also expected to provide a guide for conducting digital storytelling of cultural heritage in a user trusted manner,and contributes to the high quality development of national cultural digitisation. 3 figs. 46 refs.
中文摘要:
      信任是数字环境下文化遗产数字叙事的基础。文化遗产数字叙事是一种具有重构和演绎特质的叙事方式,在数字化、数据化和艺术化阶段会产生不同的信任问题。作为一种特殊的信息系统,文化遗产数字叙事的人机交互特征体现出系统、信息和用户之间的相互连通和协同影响,系统叙事的可信度和用户体验的信任感构成了信任模型的双向动态互动,涉及文化遗产信息资源、叙事性架构、数字化呈现、系统本身的功能建设和知识服务,以及用户的意图和行动。文化遗产数字叙事信任模型不仅有助于提升文化遗产的数智化活化利用水平,促进对文化遗产信息资源的深度挖掘、叙事内容的创意演绎、文化内涵的有效阐释与呈现,而且有望为可信的文化遗产数字叙事提供理论和实践指导,助力文化遗产数字化转型发展。图3。参考文献46。
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