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182 Journal of Library Science in China, Vol.10, 2018

these factors affect the public use of public digital culture service, the satisfaction, the continuance
intentions and other service efficiency variables or not. The investigation began in June 2016
and ended in August 2016. Within 61 days, 54 in-depth individual interviews and 9 focus group
interviews were conducted in public cultural institutions in provincial capitals, prefecture cities,
counties and townships.
This paper finds out the influencing mechanism of public digital culture service efficiency.
Public digital culture service can be divided into three stages: whether they are used or not,
whether they are satisfied or not, and whether they are in continuous use or not. Based on the three
stages, this article puts forward the influencing mechanism of the public digital culture service
efficiency, that is, the service subject affects the public information literacy through the security
or service resources elements, and ultimately determines the level of service efficiency. This
mechanism has three main research values. First, the discovery of the mechanism integrates the
research achievements from subject, service resources, and security. At the same time, it highlights
the key variable “the public information literacy”, and proposes a deeper and comprehensive frame
for research on the public digital culture service. Secondly, the mechanism introduces the social
subject into the research category of public digital culture service, which provides an effective and
more operable analysis method for research on the causes and promotion of the service efficiency.
Furthermore, it enriches and develops the connotation and extension of public culture service.
Thirdly, the introduction of the “public information literacy” in the mechanism broadens the
definition used in existed public service, making it more fit with the cognitive process and behavior
difference of the public in terms of their acceptance for digital technology under the public digital
culture service situation. As one of the key factors affecting the efficiency of public digital culture
service, this paper holds that “public information literacy” should be attached more importance to
in the future policy and practice.

Software usage and citation in the field of Library and Information Science in
China

〇a*
CUI Ming, PAN Xuelian〇 & HUA Weina
Software is essential to scientific research. However, its academic value has always been
underestimated or even neglected, and the contribution of its developers has not been widely
recognized. Although some scholars at home and abroad began to realize the importance of
software recently, it still calls for a better understanding of the value of software and more
attention to the usage and citation of software. Content analysis is employed to analyze the usage
and citation of software in the journal articles in the field of Library and Information Science

* Correspondence should be addressed to PAN Xuelian, Email: xuelianpan@nju.edu.cn, ORCID: 0000-0002-7098-9075