石丽珍.关于优质服务的几点思考[J].中国图书馆学报,2003,29(4):0
On Service of Good Quality
关于优质服务的几点思考
  
DOI：
Key words:Library reader services, Library services, Service quality, Characteristic services
中文关键词:  图书馆读者工作,图书馆服务,优质服务,特色服务
基金项目:
石丽珍
吉林省图书馆 馆长，副研究馆员，通讯地址:长春，邮编130021。
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Abstract:
Improving the quality of services is one of the main objectives of library. The author thinks that library should provide innovative, deep and characteristic services, and improve the basic technical work, to enrich the contents of services of good quality. 4 refs.
中文摘要:
      追求优质服务是图书馆工作永恒的主题。图书馆应该通过创新服务、深化服务、特色服务和加强基础工作来丰富优质服务的内容。参考文献4。
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