郑德俊.图书馆组织气候评价初论[J].中国图书馆学报,2011,37(2):
The Organizational Climate Assessment in Library
图书馆组织气候评价初论
  
DOI:
Key words:Organizational climate of library, Library culture, ClimateQUALTM, Assessment indicators
中文关键词:  图书馆组织气候 图书馆文化 ClimateQUALTM, 评价指标
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Author NameAffiliation
Zheng Dejun 南京农业大学信息管理系 南京 210095 
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Abstract:
The Organizational Climate and Diversity Assessment (OCDA) originated from the University of Maryland has become the latest assessment tool recommended by ARL while few systematic research has been carried out so far in China. This article defines the concept and content of organizational climate, discusses the differences and correlation between organizational climate and organizational culture of libraries. Organizational climate has a significant impact on the behavior and job performance of the members in the organization. Therefore, the organizational climate assessment can provide the basis for the quality improvement of library services. The possible dimensions for assessing the organizational climate of a library include staff’s sense of belonging, job satisfaction, demission tendency, work motivation and self worth, ClimateQUALTM may serve as reference for the organizational climate assessment of Chinese libraries. 1 tab. 31 refs.
中文摘要:
      源于马里兰大学的组织气候与多样性评估(OCDA)已经成为美国ARL最新推荐的评价工具,但国内对此还缺乏系统的研究。本文在对组织气候进行溯源与分析的基础上,对图书馆组织气候的内涵进行界定,分析了图书馆文化与图书馆组织气候之间的差异与关联。图书馆的组织气候会对图书馆员工的行为模式和工作绩效产生显著的影响,因此,图书馆组织气候评估可以作为图书馆用户服务质量改进的重要依据。图书馆组织气候评测的可能维度包括:员工在图书馆的归属感、员工的工作满意度、员工的离职倾向、员工的工作动机、员工对自身的价值期待等。ClimateQUALTM评价指标体系可作为我国图书馆进行组织气候评测的重要参考。表1。参考文献31。
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