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140 Journal of Library Science in China, Vol. 8, 2016


            Table 5. Judgements in the decision matrix of the sub-criteria of  “effectiveness”
                   B1           B11          B12          B13               Weight (%)
                   B11           1            1           1/2                  25
                   B12           1            1           1/2                  25
                   B13           2            2            1                   50
            Note: Consistency Ratio (CR)=0.0 %< 0.1

            Table 6. Judgements in the decision matrix of the sub-criteria of  “efficiency”
                    B2              B21             B22                  Weight (%)
                   B21              1               1/2                    33.3
                   B22              2                1                     66.7
            Note: Consistency Ratio (CR) =0.0 %< 0.1

            Table 7. Usability evaluation index system for the usage modes of terminology services in information retrieval systems
                 Criteria          Sub-criteria                      Measure
                           B11.Representation  degree  of   ①verylow ②low ③neutral  ④high ⑤very high
                           retrieval requirement(25%)
             B1.Effectiveness  B12.Improvement degree of retrieval
             (26.3%)                                ①very low ②low ③neutral ④high  ⑤very high
                           results(25%)
                           B13.Freedom of term selection(50%) ①very low ②low ③neutral ④high ⑤very high
                                                    seconds → ①very long ②long ③neutral ④short ⑤ very
             B2.Efficiency  B21.Operation time(33.3%)  short
             (14.1%)
                           B22.Clicking times(66.7%)  times → ①very many ②many ③neutral ④few  ⑤ very few
             B3.User satisfaction                   ①strongly unsatisfactory ②unsatisfactory ③neutral ④satis-
             (45.5%)                                factory ⑤strongly satisfactory
             B4.Learnability                        ①strongly not easy to learn ②not easy to learn ③ neutral
             (14.1%)                                ④easy to learn ⑤ strongly easy to learn
            Note:The values in the brackets are the weight of each criterion. For top criteria, they are global weights. For sub-criteria,
            they are local weights.

              (2) User evaluation
              There are two information retrieval systems used in the user evaluation: library OPAC system
            and Baidu Search Engine. The human subjects are 24 graduate students in the discipline of Library
            and Information Science, who have sufficient experience in operating and using information
            retrieval systems. During the evaluation, these 24 users used the two information retrieval systems
            respectively, which had integrated terminology services with four different usage modes, to
            complete retrieval tasks with their own information retrieval requirements and then subjectively
            judged or objectively measured the predefined usefulness evaluation criteria.
              In the evaluation, to reduce measure errors caused by different evaluation orders in the two
            information retrieval systems, we delicately designed the evaluation scheme. For the 24 evaluation
            orders of the four usage modes of terminology services, each user completed his/her evaluation task
            in one of the orders. For the two information retrieval systems, half of the users evaluated the OPAC
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