Page 203 - JOURNAL OF LIBRARY SCIENCE IN CHINA 2018 Vol. 43

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Extended English abstracts of articles published in the Chinese edition of Journal of Library Science in China 2017 Vol.43 203

sessions debate the process of the interviews and extracted codes, achieving the opening and
convergence of opinions. Through the open coding, the axial coding, the selective encoding, and
theoretical saturation test, we propose the UTIT framework for CSB including four dimensions
and two layers. We also find four types of associations among the factors identified in the coding
process, namely manifestation, causality, mediation and moderation. In an ensemble view of CSB,
the UTIT framework covers 9 main categories of the ability characteristics, emotional perception,
task context, task-driven force, information scent demand, media type, information organization
and presentation, technology fit and technology application, involving 39 categories and 117 initial
concepts.
The UTIT framework breaks the limitation of the dichotomy and segregation on motivation
and behavioral performance in traditional research. It integrates the cross-screeners’ performance
and motivation into a single analytical framework, and presents a holistic view for the CSB
research. Four types of research propositions and directions of CSB are revealed from the UTIT
framework, including: 1)The characteristics and experience of daily CSB. With the task context as
the starting point and the “container”, the daily CSB characteristics and experience can be sorted
out and show a rich and ecological performance trajectory. 2)The influence factors of CSB. This
proposition belongs to the motivation level research, and needs to be discussed in the combination
with user, task, information and technology. Meanwhile, through the integration of Self-efficacy
Theory, Technology Acceptance Model, Task-Technology Fit Model, Information Scent Theory,
Information Literacy Theory and other related theories, the integrated model of CSB can be built
to explore the all-round CSB motivation and mechanism. 3)The mediating effect of information
technology on CSB. Specifically, how the task-driven force, information organization and
presentation can be together to seek the information technology fit, thus affecting the mechanism
of CSB is worth further excavating. 4)The moderating effect of user capability characteristics on
task-driven force and CSB. The influence of task-driven force on CSB will be stronger or weaker
with the characteristics of user’s ability, and the user’s ability will adjust the relationship between
task-driven force and CSB in a positive or negative direction. To this end, the CSB can be more in-
depth interpreted by analyzing the moderating effect of user’s capability characteristics. In sum,
the UTIT framework becomes a panoramic map of CSB, and provides some implications for the
future theoretical and empirical investigations.