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062 Journal of Library Science in China, Vol.12, 2020

subscription account. It suggested users “staying at home and being aware of ‘information
pandemic’”, which exhibited professional information literacy in refuting rumors (Shanghai
Internet Counter-rumour, 2020).

4.5 To be the firm practitioner of service innovation and lifelong learning

Examining the society during the COVID-19 outbreak from a developmental perspective, we can
find that it is the epitome of the flourishing digital society in which all kinds of information exist,
changes prevail and things become unpredictable. However, confronted with assorted challenges,
libraries and librarians demonstrate their responsive thinking which originates from the pursuing
of service innovation and lifelong learning. In fact, service innovation and lifelong learning
are requisite core abilities of all professions in the future, let alone librarians. From another
perspective, libraries are the important space for mass entrepreneurship and innovation. In order to
encourage social innovation and lifelong learning, librarians should first be the firm practitioner.

Acknowledgement: Xiao Peng, associate professor of the School of Information Management of
the Sun Yat-sen University gave substantial revision suggestions.

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