Page 51 - Journal of Library Science in China, Vol.45, 2019

050 Journal of Library Science in China, Vol.11, 2019

and languages, and the establishment of a large/small and comprehensive collection system. As a
result, isolated “islands” of document information is built. The transformation of library resources
requires the change of focus from quantity to quality of collection. By establishing cooperative and
storage libraries to solve the problem of resource sharing, all the “islands” will finally be linked
together into an organism, which becomes a resource supermarket, develops resource distributary
mechanism, and truly plays the role of resource flow. The transformation also requires the change
of the existing resource formation mechanism. It is inevitable for users to create resources. The
publication by the library develops further. The library and publication cooperate to establish
the digital resource databases, integrating resources to build various channels, opening up a new
prospect of building cooperative resources.
In the process of the library transformation, it is necessary to redefine resources, change the
long-term separation of resources and services, transform digital resources to digital assets, and
promote the integration of resources and services.

3.3 Transformation of library service

Library service has been in the process of innovation, which has realized the transformation from
librarian-centered service to user-centered service, from passive service to active service, and from
in-house service to extended service. However, the transformation of library service elements
needs to redefine service, and endue service with a new view of time and space as well as a holistic
view. By introducing the concept of “Ba” (Nonaka & Takeuchi, 1995), library service has been
embedded into the field and situation of knowledge. Due to the shortening of the knowledge chain
in the post-knowledge service era, the transition of a large amount of tacit knowledge needs new
fields and situations. Situations enhance meaning for data and make knowledge creation possible.
Fields inspire knowledge, which perhaps even surpasses knowledge itself and generates new
knowledge. Library service is not only a supply and demand relationship of simply providing and
receiving knowledge, but also a field of knowledge creation and sharing. Through physical and
virtual contextualization, library makes learners become creators, inspiring them and promoting
knowledge transformation and sharing.
The transformation of service elements needs to redefine users. Users are no longer the
individuals or organizations passively receiving services in the traditional sense, but a new
redefined role of knowledge service— “users as service”. Users become the decision maker of
library service instead of the receiver, the users of ubiquitous and multifunctional space instead
of who enter the fixed reading space, creators and providers of resources in addition to users of
resources, and the third librarian (the first librarian is the staff of the library; the second librarian
is the library volunteer). If traditional service is decided by librarians, service transformation
is decided by users. In addition to classification of service objects based on ages, education
backgrounds and professions, the library should also consider the changes of working and living,